[privoxy-users] 500 Internal Privoxy Error

Discussion:

David Lawson

2015-11-24 22:05:16 UTC

I get the following error every time I try to go to
http://config.privoxy.org/

500 Internal Privoxy Error

Privoxy encountered an error while processing your request:

*Could not load template file |default| or one of its included components.*

Please contact your proxy administrator.

If you are the proxy administrator, please put the required file(s)in
the |/(confdir)//templates| directory. The location of the |/(confdir)/|
directory is specified in the main Privoxy |config| file. (It's
typically the Privoxy install directory, or |/etc/privoxy/|).

I am using OpenSUSE Leap 42.1 with Firefox 42.0 Build 2015103000. I get
the same error using Chrome or Opera

I set debug as follows:

debug 1 # Log the destination for each request Privoxy let through.
See also debug 1024.
debug 2 # show each connection status
debug 4 # show I/O status
debug 8 # show header parsing
debug 16 # log all data written to the network
debug 32 # debug force feature
debug 64 # debug regular expression filters
debug 128 # debug redirects
debug 256 # debug GIF de-animation
debug 512 # Common Log Format
debug 1024 # Log the destination for requests Privoxy didn't let
through, and the reason why.
debug 2048 # CGI user interface
debug 4096 # Startup banner and warnings.
debug 8192 # Non-fatal errors
debug 32768 # log all data read from the network
debug 65536 # Log the applying actions

I get the following log file:

2015-11-23 09:22:52.483 7f9b5022b700 Info: Program name: /usr/sbin/privoxy
2015-11-23 09:22:52.483 7f9b5022b700 Fatal error: can't load
re_filterfile '/etc/privoxy/default.filter': No such file or directory
2015-11-23 20:25:29.830 7f0f13c26700 Info: Privoxy version 3.0.23
2015-11-23 20:25:29.831 7f0f13c26700 Info: Program name: /usr/sbin/privoxy
2015-11-23 20:25:29.831 7f0f13c26700 Fatal error: can't load
re_filterfile '/etc/privoxy/default.filter': No such file or directory
2015-11-24 08:32:32.696 7f808e99c700 Info: Privoxy version 3.0.23
2015-11-24 08:32:32.696 7f808e99c700 Info: Program name: /usr/sbin/privoxy
2015-11-24 08:32:32.696 7f808e99c700 Fatal error: can't load
re_filterfile '/etc/privoxy/default.filter': No such file or directory

There is a file called 'default.filter' in /etc/privoxy/'

Any help would be appreciated

Ian Silvester

2015-11-25 02:03:58 UTC

Permalink

Hi David,

Could you check the ownership and permissions of
/etc/privoxy/default.filter (and the rest of the files in that
directory, plus the directory itself) and then ascertain which user
Privoxy runs as and report back? I suspect a permissions issue here.

Kind regards,

Ian

Post by David Lawson
I get the following error every time I try to go to
http://config.privoxy.org/
500 Internal Privoxy Error
*Could not load template file |default| or one of its included
components.*
Please contact your proxy administrator.
If you are the proxy administrator, please put the required file(s)in
the |/(confdir)//templates| directory. The location of the
|/(confdir)/| directory is specified in the main Privoxy |config|
file. (It's typically the Privoxy install directory, or |/etc/privoxy/|).
I am using OpenSUSE Leap 42.1 with Firefox 42.0 Build 2015103000. I
get the same error using Chrome or Opera
debug 1 # Log the destination for each request Privoxy let
through. See also debug 1024.
debug 2 # show each connection status
debug 4 # show I/O status
debug 8 # show header parsing
debug 16 # log all data written to the network
debug 32 # debug force feature
debug 64 # debug regular expression filters
debug 128 # debug redirects
debug 256 # debug GIF de-animation
debug 512 # Common Log Format
debug 1024 # Log the destination for requests Privoxy didn't let
through, and the reason why.
debug 2048 # CGI user interface
debug 4096 # Startup banner and warnings.
debug 8192 # Non-fatal errors
debug 32768 # log all data read from the network
debug 65536 # Log the applying actions
2015-11-23 09:22:52.483 7f9b5022b700 Info: Program name: /usr/sbin/privoxy
2015-11-23 09:22:52.483 7f9b5022b700 Fatal error: can't load
re_filterfile '/etc/privoxy/default.filter': No such file or directory
2015-11-23 20:25:29.830 7f0f13c26700 Info: Privoxy version 3.0.23
2015-11-23 20:25:29.831 7f0f13c26700 Info: Program name: /usr/sbin/privoxy
2015-11-23 20:25:29.831 7f0f13c26700 Fatal error: can't load
re_filterfile '/etc/privoxy/default.filter': No such file or directory
2015-11-24 08:32:32.696 7f808e99c700 Info: Privoxy version 3.0.23
2015-11-24 08:32:32.696 7f808e99c700 Info: Program name: /usr/sbin/privoxy
2015-11-24 08:32:32.696 7f808e99c700 Fatal error: can't load
re_filterfile '/etc/privoxy/default.filter': No such file or directory
There is a file called 'default.filter' in /etc/privoxy/'
Any help would be appreciated
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Ian Silvester

2015-11-25 16:52:03 UTC

Permalink

-------- Forwarded Message --------
Subject: Re: [privoxy-users] 500 Internal Privoxy Error
Date: Wed, 25 Nov 2015 08:15:52 -0800

Post by Ian Silvester
Hi David,
Could you check the ownership and permissions of
/etc/privoxy/default.filter (and the rest of the files in that
directory, plus the directory itself) and then ascertain which user
Privoxy runs as and report back? I suspect a permissions issue here.
Kind regards,
Ian

Post by David Lawson
I get the following error every time I try to go to
http://config.privoxy.org/
500 Internal Privoxy Error
*Could not load template file |default| or one of its included
components.*
Please contact your proxy administrator.
If you are the proxy administrator, please put the required file(s)in
the |/(confdir)//templates| directory. The location of the
|/(confdir)/| directory is specified in the main Privoxy |config|
file. (It's typically the Privoxy install directory, or
|/etc/privoxy/|).
I am using OpenSUSE Leap 42.1 with Firefox 42.0 Build 2015103000. I
get the same error using Chrome or Opera
debug 1 # Log the destination for each request Privoxy let
through. See also debug 1024.
debug 2 # show each connection status
debug 4 # show I/O status
debug 8 # show header parsing
debug 16 # log all data written to the network
debug 32 # debug force feature
debug 64 # debug regular expression filters
debug 128 # debug redirects
debug 256 # debug GIF de-animation
debug 512 # Common Log Format
debug 1024 # Log the destination for requests Privoxy didn't let
through, and the reason why.
debug 2048 # CGI user interface
debug 4096 # Startup banner and warnings.
debug 8192 # Non-fatal errors
debug 32768 # log all data read from the network
debug 65536 # Log the applying actions
/usr/sbin/privoxy
2015-11-23 09:22:52.483 7f9b5022b700 Fatal error: can't load
re_filterfile '/etc/privoxy/default.filter': No such file or directory
2015-11-23 20:25:29.830 7f0f13c26700 Info: Privoxy version 3.0.23
/usr/sbin/privoxy
2015-11-23 20:25:29.831 7f0f13c26700 Fatal error: can't load
re_filterfile '/etc/privoxy/default.filter': No such file or directory
2015-11-24 08:32:32.696 7f808e99c700 Info: Privoxy version 3.0.23
/usr/sbin/privoxy
2015-11-24 08:32:32.696 7f808e99c700 Fatal error: can't load
re_filterfile '/etc/privoxy/default.filter': No such file or directory
There is a file called 'default.filter' in /etc/privoxy/'
Any help would be appreciated
------------------------------------------------------------------------------
Go from Idea to Many App Stores Faster with Intel(R) XDK
Give your users amazing mobile app experiences with Intel(R) XDK.
Use one codebase in this all-in-one HTML5 development environment.
Design, debug & build mobile apps & 2D/3D high-impact games for multiple OSs.
http://pubads.g.doubleclick.net/gampad/clk?id=254741551&iu=/4140
_______________________________________________
Ijbswa-users mailing list
https://lists.sourceforge.net/lists/listinfo/ijbswa-users

--
My PGP public key
<http://diem.serveftp.net:8080/IanSilvesterPGPPublicKey.asc>.
------------------------------------------------------------------------------
Go from Idea to Many App Stores Faster with Intel(R) XDK
Give your users amazing mobile app experiences with Intel(R) XDK.
Use one codebase in this all-in-one HTML5 development environment.
Design, debug & build mobile apps & 2D/3D high-impact games for multiple OSs.
http://pubads.g.doubleclick.net/gampad/clk?id=254741551&iu=/4140
_______________________________________________
Ijbswa-users mailing list
https://lists.sourceforge.net/lists/listinfo/ijbswa-users

I looked up privoxy in the service manager and got the following:

privoxy.service - Privoxy Web Proxy With Advanced Filtering Capabilities

Loaded: loaded (/usr/lib/systemd/system/privoxy.service; enabled)

Active: failed (Result: exit-code) since Wed 2015-11-25 07:35:16 PST;
30min ago

Process: 1612 ExecStart=/usr/sbin/privoxy --chroot --pidfile
/run/privoxy.pid --user privoxy /etc/config (code=exited, status=1/FAILURE)

Process: 1609 ExecStartPre=/usr/bin/cp -upf /lib64/libresolv.so.2
/lib64/libnss_dns.so.2 /var/lib/privoxy/lib64/ (code=exited,
status=0/SUCCESS)

Process: 1603 ExecStartPre=/usr/bin/cp -upf /etc/resolv.conf
/etc/host.conf /etc/hosts /etc/localtime /var/lib/privoxy/etc/
(code=exited, status=0/SUCCESS)

user = privoxy and group = privoxy

All the files in /etc/privoxy privoxy:privoxy

any more info can I supply?

Hi David,

Yes, could you supply a long listing of /etc/privoxy so that we can see
the permissions on all the files therein? Also please could you confirm
that there is a file named /etc/config that is the Privoxy configuration
file? The service manager is looking for that file in order to configure
Privoxy at startup.

Cheers,

Ian

P.S. Please reply to the list rather than to me directly.

Ian Silvester

2015-11-28 13:48:13 UTC

Permalink

Post by Ian Silvester

Post by David Lawson
I get the following error every time I try to go to
http://config.privoxy.org/
500 Internal Privoxy Error
*Could not load template file |default| or one of its included
components.*
Please contact your proxy administrator.
If you are the proxy administrator, please put the required
file(s)in the |/(confdir)//templates| directory. The location of the
|/(confdir)/| directory is specified in the main Privoxy |config|
file. (It's typically the Privoxy install directory, or
|/etc/privoxy/|).
I am using OpenSUSE Leap 42.1 with Firefox 42.0 Build 2015103000. I
get the same error using Chrome or Opera
debug 1 # Log the destination for each request Privoxy let
through. See also debug 1024.
debug 2 # show each connection status
debug 4 # show I/O status
debug 8 # show header parsing
debug 16 # log all data written to the network
debug 32 # debug force feature
debug 64 # debug regular expression filters
debug 128 # debug redirects
debug 256 # debug GIF de-animation
debug 512 # Common Log Format
debug 1024 # Log the destination for requests Privoxy didn't let
through, and the reason why.
debug 2048 # CGI user interface
debug 4096 # Startup banner and warnings.
debug 8192 # Non-fatal errors
debug 32768 # log all data read from the network
debug 65536 # Log the applying actions
/usr/sbin/privoxy
2015-11-23 09:22:52.483 7f9b5022b700 Fatal error: can't load
re_filterfile '/etc/privoxy/default.filter': No such file or directory
2015-11-23 20:25:29.830 7f0f13c26700 Info: Privoxy version 3.0.23
/usr/sbin/privoxy
2015-11-23 20:25:29.831 7f0f13c26700 Fatal error: can't load
re_filterfile '/etc/privoxy/default.filter': No such file or directory
2015-11-24 08:32:32.696 7f808e99c700 Info: Privoxy version 3.0.23
/usr/sbin/privoxy
2015-11-24 08:32:32.696 7f808e99c700 Fatal error: can't load
re_filterfile '/etc/privoxy/default.filter': No such file or directory
There is a file called 'default.filter' in /etc/privoxy/'
Any help would be appreciated

privoxy.service - Privoxy Web Proxy With Advanced Filtering Capabilities
Loaded: loaded (/usr/lib/systemd/system/privoxy.service; enabled)
Active: failed (Result: exit-code) since Wed 2015-11-25 07:35:16 PST;
30min ago
Process: 1612 ExecStart=/usr/sbin/privoxy --chroot --pidfile
/run/privoxy.pid --user privoxy /etc/config (code=exited,
status=1/FAILURE)
Process: 1609 ExecStartPre=/usr/bin/cp -upf /lib64/libresolv.so.2
/lib64/libnss_dns.so.2 /var/lib/privoxy/lib64/ (code=exited,
status=0/SUCCESS)
Process: 1603 ExecStartPre=/usr/bin/cp -upf /etc/resolv.conf
/etc/host.conf /etc/hosts /etc/localtime /var/lib/privoxy/etc/
(code=exited, status=0/SUCCESS)
user = privoxy and group = privoxy
All the files in /etc/privoxy privoxy:privoxy
any more info can I supply?
Hi David,
Yes, could you supply a long listing of /etc/privoxy so that we can
see the permissions on all the files therein? Also please could you
confirm that there is a file named /etc/config that is the Privoxy
configuration file? The service manager is looking for that file in
order to configure Privoxy at startup.
Cheers,
Ian
total 276
-rw-r--r-- 1 privoxy privoxy 62772 Nov 21 13:17 config
-rw-r----- 1 privoxy privoxy 89647 Sep 11 03:56 default.action
-rw-r--r-- 1 privoxy privoxy 40441 Sep 11 03:56 default.filter
-rw-r--r-- 1 privoxy privoxy 370 Oct 13 06:05 host.conf
-rw-r--r-- 1 privoxy privoxy 642 Oct 13 06:05 hosts
-rw-r--r-- 1 privoxy privoxy 2845 Oct 21 07:18 localtime
-rw-r--r-- 1 privoxy privoxy 627 Sep 11 03:56 match-all.action
-rw-r--r-- 1 privoxy privoxy 39009 Sep 11 03:56 regression-tests.action
-rw-r--r-- 1 privoxy privoxy 818 Nov 26 08:56 resolv.conf
drwxr-xr-x 2 privoxy privoxy 4096 Nov 12 15:44 templates
-rw-r--r-- 1 privoxy privoxy 3761 Sep 11 03:56 trust
-rw-r----- 1 privoxy privoxy 8794 Sep 11 03:56 user.action
-rw-r--r-- 1 privoxy privoxy 3334 Sep 11 03:56 user.filter
total 308
-rw-r--r-- 1 privoxy privoxy 9800 Oct 6 2014 blocked
-rw-r--r-- 1 privoxy privoxy 4514 Oct 6 2014 cgi-error-404
-rw-r--r-- 1 privoxy privoxy 4850 Oct 6 2014 cgi-error-bad-param
-rw-r--r-- 1 privoxy privoxy 5636 Oct 6 2014 cgi-error-disabled
-rw-r--r-- 1 privoxy privoxy 3934 Oct 6 2014 cgi-error-file
-rw-r--r-- 1 privoxy privoxy 4405 Oct 6 2014 cgi-error-file-read-only
-rw-r--r-- 1 privoxy privoxy 4922 Oct 6 2014 cgi-error-modified
-rw-r--r-- 1 privoxy privoxy 5018 Oct 6 2014 cgi-error-parse
-rw-r--r-- 1 privoxy privoxy 5271 Sep 4 2011 cgi-style.css
-rw-r--r-- 1 privoxy privoxy 4536 Oct 6 2014 connect-failed
-rw-r--r-- 1 privoxy privoxy 2133 Oct 6 2014 connection-timeout
-rw-r--r-- 1 privoxy privoxy 3703 Oct 6 2014 default
-rw-r--r-- 1 privoxy privoxy 4253 Oct 6 2014 edit-actions-add-url-form
-rw-r--r-- 1 privoxy privoxy 58925 Oct 6 2014 edit-actions-for-url
-rw-r--r-- 1 privoxy privoxy 1573 Sep 4 2011
edit-actions-for-url-filter
-rw-r--r-- 1 privoxy privoxy 9131 Oct 6 2014 edit-actions-list
-rw-r--r-- 1 privoxy privoxy 1647 Sep 4 2011 edit-actions-list-button
-rw-r--r-- 1 privoxy privoxy 3272 Sep 4 2011 edit-actions-list-section
-rw-r--r-- 1 privoxy privoxy 2299 Sep 4 2011 edit-actions-list-url
-rw-r--r-- 1 privoxy privoxy 3985 Oct 6 2014
edit-actions-remove-url-form
-rw-r--r-- 1 privoxy privoxy 4347 Oct 6 2014 edit-actions-url-form
-rw-r--r-- 1 privoxy privoxy 5081 Oct 6 2014 forwarding-failed
-rw-r--r-- 1 privoxy privoxy 528 Nov 18 2011 mod-local-help
-rw-r--r-- 1 privoxy privoxy 2521 Sep 4 2011 mod-support-and-service
-rw-r--r-- 1 privoxy privoxy 296 Dec 31 2006 mod-title
-rw-r--r-- 1 privoxy privoxy 368 Mar 20 2013 mod-unstable-warning
-rw-r--r-- 1 privoxy privoxy 2671 Oct 6 2014 no-server-data
-rw-r--r-- 1 privoxy privoxy 4627 Oct 6 2014 no-such-domain
-rw-r--r-- 1 privoxy privoxy 4386 Oct 6 2014 show-request
-rw-r--r-- 1 privoxy privoxy 15254 Oct 6 2014 show-status
-rw-r--r-- 1 privoxy privoxy 4108 Oct 6 2014 show-status-file
-rw-r--r-- 1 privoxy privoxy 9522 Oct 6 2014 show-url-info
-rw-r--r-- 1 privoxy privoxy 4783 Oct 6 2014 show-version
-rw-r--r-- 1 privoxy privoxy 4571 Dec 19 2014 toggle
-rw-r--r-- 1 privoxy privoxy 3544 Oct 6 2014 toggle-mini
-rw-r--r-- 1 privoxy privoxy 5603 Oct 6 2014 untrusted
-rw-r--r-- 1 privoxy privoxy 682 Oct 6 2014 url-info-osd.xml
config is in the privoxy directory at the top.
"/usr/sbin/privoxy /etc/privoxy"
Hope this helps
David

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David Lawson

2015-11-28 17:39:57 UTC

Permalink

Post by Ian Silvester

Post by David Lawson
I get the following error every time I try to go to
http://config.privoxy.org/
500 Internal Privoxy Error
*Could not load template file |default| or one of its included
components.*
Please contact your proxy administrator.
If you are the proxy administrator, please put the required
file(s)in the |/(confdir)//templates| directory. The location of the
|/(confdir)/| directory is specified in the main Privoxy |config|
file. (It's typically the Privoxy install directory, or
|/etc/privoxy/|).
I am using OpenSUSE Leap 42.1 with Firefox 42.0 Build 2015103000. I
get the same error using Chrome or Opera
debug 1 # Log the destination for each request Privoxy let
through. See also debug 1024.
debug 2 # show each connection status
debug 4 # show I/O status
debug 8 # show header parsing
debug 16 # log all data written to the network
debug 32 # debug force feature
debug 64 # debug regular expression filters
debug 128 # debug redirects
debug 256 # debug GIF de-animation
debug 512 # Common Log Format
debug 1024 # Log the destination for requests Privoxy didn't let
through, and the reason why.
debug 2048 # CGI user interface
debug 4096 # Startup banner and warnings.
debug 8192 # Non-fatal errors
debug 32768 # log all data read from the network
debug 65536 # Log the applying actions
/usr/sbin/privoxy
2015-11-23 09:22:52.483 7f9b5022b700 Fatal error: can't load
re_filterfile '/etc/privoxy/default.filter': No such file or directory
2015-11-23 20:25:29.830 7f0f13c26700 Info: Privoxy version 3.0.23
/usr/sbin/privoxy
2015-11-23 20:25:29.831 7f0f13c26700 Fatal error: can't load
re_filterfile '/etc/privoxy/default.filter': No such file or directory
2015-11-24 08:32:32.696 7f808e99c700 Info: Privoxy version 3.0.23
/usr/sbin/privoxy
2015-11-24 08:32:32.696 7f808e99c700 Fatal error: can't load
re_filterfile '/etc/privoxy/default.filter': No such file or directory
There is a file called 'default.filter' in /etc/privoxy/'
Any help would be appreciated

Hi David, it certainly does!

You should start Privoxy as follows:

"/user/sbin/privoxy /etc/privoxy/config"

The one mandatory commandline parameter is the full path and filename of
the config file - in it's absence Privoxy will look only in the current
directory and the directory in which Privoxy is located.

Let me know if that resolves your problem (and please do send your
response to the list email address, not simply click 'reply', else your
response will come to me alone).

Cheers,

Ian

Changing to "/user/sbin/privoxy /etc/privoxy/config" solved the problem.
It is strange that "/usr/sbin/privoxy /etc/privoxy" did not work because
that is the way opensuse has started privoxy before and it worked.

Thanks again for the help.